Web18 sep. 2024 · To have the best HVAC customer service, you need to listen to your customer. It can be all too easy to be presumptive about your customer’s problems or assume that they have no idea what they’re doing. Leaving a customer happy with a job well done can help you get more work. WebBelow is the list of 10 major responsibilities and duties of customer service employees. Ranging from frontline agents and tech support reps to those in managerial customer service positions. 1. Answering questions about a company’s products or services. Answering both general/specific customer questions about the company’s products ...
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